The merchandise management system prohibis is a modern integrated ERP system covering the trading companies’ entire added value process. Tailored to the special needs of all hagebau partners the building materials, timber and retail trade as well as the central warehouses all benefit from prohibis and its features.

In cooperation with market leading hardware manufacturers (figure: Hewlett Packard) hagebau Datendienst IT Service GmbH offers full service from one source: database, SQL and fax server, terminal server/Citrix, as well as VPN/MPLS solutions. Following devices also are available:
 

• technology: rack systems, stand-alone devices, bladecentres
• point of sale systems with handheld scanners (operating via cable or wireless), flat bed scanners and cash card connections
• special hardware like label printers, mobile data collection units, PC, thin clients, printers, multi function devices
• switch, router, network components

The merchandise management and financial accounting system prohibis is the data service’s core product. Besides, hagebau Datendienst IT Service GmbH also offers special software solutions supporting existing processes or reasonably complementing other systems. prohibis MRP (Material Requirements Planning), for example, is used to optimise the stock and ordering process in accordance with the terms of purchase and delivery. Furthermore there is LucasWM, a manpower planning system especially designed for the retail trade: customer traffic, semiautomatic planning suggestions and time recording systems are of course included.
 
The data service also developed following software solutions:
 

• credit risk management (CAM): professional claims management through customer rating on the basis of one’s own experience as well as external information from credit agencies and other data pools
• poster print system (Prestige): for a simple and efficient price communication, local pricing is combined with the poster layout delivered by the franchisor
• route planning (TourboSoft): tool for securing a fleet’s optimal degree of utilization and efficient route planning
  

The Soltau experts install the entire software portfolio and train hagebau partners and their staff on-site. Their key aim is the organisational implementation of modern business processes not only within the software but also within the entire corporate structure. Hence their most important services are conception and organisational consulting.
 
Furthermore by operating a central data processing centre in Soltau, the hagebau data service secures the headquarters’ operating efficiency and provides all partners with a vital information flow.
 
These are in detail:
 

• EDIFACT-services
• central archive for hagebau invoices
• internet provider, spam and virus protection, firewall
• listings of master data: operation and development of the central article master data pool
• linking of the central invoicing in Soltau with the hagebau partners’ financial accounting department including complaints management
• operation and development of market basket analysis systems, Partner Card, sales evaluation and intercompany comparison
• seminars / trainings on-site
• hotline during daytime operation
• organisational development